Your Global iGaming Customer Operations Partner

Exceptional iGaming Support that Builds Trust, Retains Players, and Elevates Your Brand

We deliver 24/7 multilingual support for Sportsbook, Casino, and Poker — ensuring exceptional player satisfaction, consistent service quality, and rapid response times.

Who We Are

With 20 years of experience in Customer Support and 14 years in iGaming, we have worked with some of the world's most recognized gaming brands — including PokerStars (Flutter International), PartyPoker (Entain), and the Microgaming Network.

We understand player behavior, operator challenges, and what it takes to deliver seamless, compliant, and cost-efficient support across all major global markets.

Our Promise

Best-in-Industry Performance

CSAT, Faster Resolution Time, and Higher Player Retention

Lowest Cost Guarantee

Premium service at the most competitive price in the market

Instant Start

Operations begin immediately with flexible scaling

24/7 Operations

Always available across USA, Canada, LATAM, Europe, Africa, Asia, Australia

What We Offer

Comprehensive iGaming support services designed to enhance player experience and drive retention

Customer Support

Responsive and multilingual live chat, email, and call support for escalation to ensure seamless player experience and satisfaction.

VIP Support

Dedicated, high-touch service for top-tier players — ensuring loyalty, retention, and lifetime value optimization.

Social Media Support

Protect your brand image and engage players in real time across Twitter (X), Facebook, Instagram, and other community platforms.

KYC Verification Support

Swift, compliant document verification following regulatory standards like GDPR, UKGC, MGA, DGOJ, ARJEL, AGCO, UIGEA, and AML requirements.

Fraud & Risk Support

Proactive detection, manual review, and escalation workflows to safeguard your platform and maintain compliance.

Payments Support

Fast and accurate handling of deposits, withdrawals, and transaction disputes to keep player trust intact.

Languages We Support

We offer English + 75 global languages, including Spanish, Portuguese, French, German, Filipino, Thai, Japanese, and many more — ensuring truly localized service for every market.

All escalation calls are handled by senior resolution experts.

Operating Hours & Coverage

24/7, 365 days a year

We operate across all time zones, offering seamless coverage for North America, LATAM, Europe, Africa, Asia, and Australia.

Service Channels

Live Chat

Instant 24/7 support with best-in-industry response times

Email Support

Fast, personalized resolution for player concerns

Call Support

Only for escalations and high-value player handling

Why Choose Us

Industry-leading expertise with proven results across global markets

14+

Deep iGaming Expertise

14+ years across Sportsbook, Casino, and Poker operations

75+

Global Reach

Multilingual operations covering all major regions with 75+ languages

Regulatory Confidence

Experienced with UIGEA, AGCO, GDPR, UKGC, MGA, DGOJ, ARJEL and AML regulations

Performance Commitment

KPIs built around fastest response, highest satisfaction, and lowest cost

Immediate Launch

Start operations right away — no delays, no long setup cycles

Best Value

Guaranteed best cost-performance ratio in the industry

Pricing Model

We customize our pricing based on your business needs and player volume. Contact us for a tailored quote — guaranteed to deliver the best cost-performance ratio in the industry.

We'd love to show you how our team can transform your customer experience and drive retention.

Get Custom Quote

Ready to Get Started?

Contact us today to discuss how we can transform your customer operations

Send us a message

Get in Touch

+91 905 2022 727
business@supportaxis.org
Budigere Cross, Bangalore, Karnataka, India, 560049

Why Contact Us?

  • Free consultation and needs assessment
  • Custom pricing based on your volume
  • Immediate setup and deployment
  • Guaranteed cost savings